Cookie Policy

As with nearly all websites you visit, this website uses a feature of your internet browser called “cookies”. Cookies are small pieces of information that a website sends to your computer’s web browser while you are viewing a website.

We need to use cookies in order to monitor use of the website, so if you continue to navigate around the website we will assume you are happy for these cookies to be set.

Cookies that may be used by this website:

Google Analytics

Google Analytics helps us to monitor website traffic and usage. No personal information is stored in these cookies.

_Uma
This cookie is written to the browser upon the first visit to our website from that web browser. If the cookie has been deleted by the browser operator, and the browser subsequently visits our site, a new _utma cookie is written with a different unique ID. This cookie is used to determine unique visitors to our site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure. Expiration: 2 years from set/update

_utmb
This cookie is used to establish and continue a user session with our site. When a user views a page on our site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on our site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on our site for longer than 30 minutes. Expiration: 30 minutes from set/update

_utmc
This cookie is no longer used and does not store any data, but you may still find this cookie stored by your browser.

Expiration: not set _utmz
This cookie stores the type of referral used by a visitor to reach our site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within our site. The cookie is updated with each page view to our site.

Expiration: 6 months from set/update

Salesforce

Salesforce may be used to manage our customer service systems and makes use of the following cookies:

_kti
_kts
_ktv
_ktt

Marketo

Marketo is a tool we may use to monitor and report on the performance of marketing activity driving traffic to our website.

_mkto_trk
This cookie allows us to collect information about how users interact with our site after they have received an email from us. The cookie tracks data linked to an email address and includes data such as how a visitor arrived at our site, how often they have visited, and which pages they looked at.

Expiration: 2 years from set/update

Controlling cookies with your browser settings

Most browsers are initially set up to accept cookies. If you choose to, you can flush your browser of cookies from time to time to remove all cookies and data stored in them. You can also adjust your browser settings to refuse all cookies or indicate when a cookie is being sent. However, if you do disable cookies you may find you are unable to access certain content or functionality on the website.

Here are instructions for disabling cookies in some common web browsers:

Safari
1. Go to the Safari menu.
2. Click on the Preferences.
3. Click the ‘Security’ tab.
4. Under ‘Accept Cookies’, set it to accept, reject, or selectively accept cookies.

Firefox 3.0+
1. Click on ‘Tools’ in the menu bar
2. Click on ‘Options…’
3. Click on ‘Privacy’ Tab in the top section
4. From the drop down box select ‘Use custom setting for history’
5. Un-tick the box that says ‘Accept Cookies From Sites’
6. Click OK and Close the screen.

Internet Explorer 7.0+
1. Click on ‘Tools’ in the menu bar
2. Click on ‘Options’
3. Click on ‘Privacy’ Tab on top section
4. Click on the ‘Advanced” button
5. Select ‘Prompt’ for both ‘First party cookies’ and ‘Third Party Cookies’
6. Click OK and Close the screen.

Google Chrome 8.0+
1. Click to ‘Tools Menu’
2. Click on ‘Options’
3. Click on ‘Under the Bonnet’
4. Click on ‘Cookie Setting’ button and tick ‘Block all third-party cookies without exception’